tag:blog.ajaym.com,2013:/posts Mehtaphysics ॐ 2018-01-15T11:05:22Z tag:blog.ajaym.com,2013:Post/423685 2012-06-17T19:00:00Z 2013-10-08T16:52:31Z Your Choices Matter (Alumni Reflection for the The Exonian)

I was asked by The Exonian to write an op-ed piece reflecting on life since graduating from Exeter in 2010, and any tips I have for this year's graduating seniors. The following is what I came up with. Any thoughts would be appreciated. Very strong PG and James Altucher influences. Thanks to my friends Dan, Hanif, and Caroline for reading it. 

I dropped out of college to start FamilyLeaf, a Y Combinator-funded startup. More info here

I have always been one to take risks, but they've never seemed very risky to me. I came to Exeter from Seattle just for senior year, against my parents' best judgment. I picked my college program just for the three required semesters of study abroad. I gave up a killer summer internship to work on my own web projects. I took a leave of absence after my first year-and-a-half at NYU to run a funded startup. I don't plan on going back anytime soon.

 

Here I'll share a few lessons I've learned since leaving Exeter two years ago. As a graduating senior, you're blessed with unusual wisdom for your age. You're in for decades of learning. You're one of the only high school audiences in the world who reads that last sentence and smiles knowingly. 

 

Your Harkness skill set might make it easy to coast along and get good grades. Resist the urge to just go with the flow, academically or socially. If most of your friends are doing something, it's probably too easy and you should do something different. 

 

The most important goal in college is simple: find out what you want to do with your life. This might happen much more outside the classroom than in it. Indulge your interests.

 

Live in an exciting city, but don't let it make you edgy or jaded. Live in a beautiful suburban town, but don't become complacent. 

 

There are no certainties. You'll grow to define yourself less by how well you adhered to the status quo and more by how you defied it, majestically and with permanence.

 

Most people wait for the right opportunity to present itself. The adventurer, the inventor, the entrepreneur, the artist is always on the lookout. They know their limitations, and purposefully defy them.

 

Take the time to self-reflect. Understand what you want to accomplish, even if vaguely. Learn from how others got there, and recognize that your path will be different. Try to hit a perfect mix of floating down life's river, and decisively aiming for something. 

 

Work forward from promising situations. Look at your available options, and choose those that will give you the most possible freedom moving forward. Don't shoehorn yourself. 

 

Make things. Please, make things. Extrapolate "make" as broadly as you'd like. Just don't lead a life of pure consumption. It's easy to mistake consuming as growing -- the more you know about cultural touchstones or esoteric subjects, the smarter you'll feel. It's nice to feel smart. But when you wake up each day, do things. Write something, run somewhere, sketch out an idea. Do something new every day. It will make the days pass more slowly. It might bring you love and contentment. 

 

Be in awe of the infinite beauty of the world around you. Take public transportation.

 

Your qualifications don't matter; your books don't matter; your body doesn't matter; your friends don't matter; your successes don't matter. Your conversation with yourself matters. Your choices matter. Remember that you are going to die.

 

And when you recognize a moment approaching its natural ending -- seize it. Don't look back.

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tag:blog.ajaym.com,2013:Post/423686 2012-05-18T07:24:00Z 2013-10-08T16:52:31Z Featured in The Exonian

We've had a good amount of press for launching FamilyLeaf lately, but I never thought it would be picked up by Exeter's newspaper, The Exonian. Unfortunately, they've hidden it behind a login screen -- so I thought I'd republish it here. The headline is omitted, because it's embarassingly bad.

 


Thursday, April 26, 2012

Ajay Mehta ’10, the co-founder of a new social media site FamilyLeaf, has been put on the spotlight for the site’s innovative way that allows families to connect. FamilyLeaf was founded nine weeks ago, and has already been mentioned in The New York Times, The Times of India, Gawker, Forbes and TechCrunch.

FamilyLeaf is designed to allow relatives to privately share photos and other information.

“We came up with the idea for FamilyLeaf from our own global families,” Mehta said. “We grew up with Facebook and were very used to using it with our friends, but as we left for college or Exeter and Facebook became more open, our parents and then random family members started adding us. We realized that family is so important to us, but also is such a separate part of our lives from friends and acquaintances.”

FamilyLeaf is a solution to the problem of finding relatives online. “The Internet has done a lot to bring together friends, work colleagues, even strangers—but it surprisingly hasn't done much to bring families closer together,” Mehta said. “So FamilyLeaf lets you share photos, contact information and updates with your whole family in one central place, and fully privately. FamilyLeaf is already operable in over 10 languages, and we have users in 95-plus countries.”

Mehta hopes that the site will continue to help families interact, even when they are thousands of miles apart. “Future goals for FamilyLeaf are simple: bring families around the world closer together online.”

Mehta, a one-year senior, graduated cum laude and entered the NYU Stern Business School with a dream to start an Internet company. Science instructor Townley Chisholm said he enjoyed getting to know Mehta as a member of the Williams House dorm. “As a student, he drank deeply from the Exeter well in the one year that he was here,” Chisholm said. “He also had a wonderful sense of humor and was a superb student.”

At the Academy, Mehta participated in the Boston Fed Challenge, and Economics competition. “Given what I saw then of his knowledge, interests and passion, I was deeply impressed when I heard the news that he had founded a new social network which caught the attention of The New York Times,” Mehta’s teammate senior Evan Soltas said.

Mehta also worked with History instructor Georgio Secondi in the competition. “He did a wonderful job: he loves a challenge, works very hard, learns very quickly and brings a lot of energy and a great sense of humor to everything he does,” Secondi said. “He has enormous potential as a tech-entrepreneur.”

Soltas was not very surprised by Mehta’s success. “I don't think I was surprised—maybe only to the extent that he had attained such a success so quickly—because this is very much in character for the Ajay I knew at Exeter and now continue to keep in touch with,” Soltas said. “I can only expect to hear of more achievements and read bigger headlines in the years to come.”

Starting last winter, Mehta began to work on web developments with co-founder Wesley Zhao. “We didn't know how to code at all, but we did weekend projects until we decided they were good enough to release to the public,” Mehta said. “They were simple, like a way to map out your Facebook friends around the world, but slowly they became more successful and spread virally.”

Mehta and Zhao soon attracted the attention of Y Combinator, a prestigious seed fund in Silicon Valley. Y Combinator provided Mehta and Zhao with the funds and direction they needed to launch FamilyLeaf.

 “We applied, interviewed and were accepted into the Winter 2012 batch of Y Combinator—they accept two batches a year,” Mehta said. “They interview thousands of teams and pick about 3 percent of them to fund.”

Mehta credits many different aspects of Exeter as inspiration for the development of FamilyLeaf.

“I think an important special thing about Exeter is the ingrained nature of its students to deviate from the norm, and the desire to build or accomplish something that will truly affect the world,” he said.

Specifically, Mehta credited Mark Zuckerberg ’02 as an inspiration to him, as well as “every other Internet entrepreneur.”

“Zuck was clearly motivated by that in his quest for Facebook world domination, and while I might not be quite that ambitious, I hope that FamilyLeaf will start to make families happier and more connected on a large scale,” Mehta said.

Lower Tyler Weitzman, who recently garnered recognition for his own app development, thinks that FamilyLeaf could be beneficial to families.

“Having an entirely separate, standalone website specifically for families has its pros and cons,” Weitzman said. “From one point, it's distinctively separate from the social network you use with your friends (Facebook). On the other hand, it might be tiresome to switch between the two.”

 

by Sarah Hannigan, staff writer.

Source

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tag:blog.ajaym.com,2013:Post/423688 2012-03-12T05:54:00Z 2013-10-08T16:52:31Z Bootstrap default gray button not displaying correctly in Internet Explorer

Here's a quick fix in case it helps anyone using the terrific Twitter Bootstrap HTML/CSS/JS framework:

We were testing our latest project in Internet Explorer, that scourge of web developers everywhere, and noticed that the gray "default buttons" (class="btn", pictured below) looked awful. They were dark blue with black text, and totally unreadable. 

After digging a bunch through the CSS to see what was wrong, it was this line right here that was causing the issue:

   filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#'ffffff, endColorstr='#'e6e6e6, GradientType=0);   

It's some weird Microsoft gradient stuff, but the buttons look fine without it! So just comment it out, and you'll be all good.

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tag:blog.ajaym.com,2013:Post/423689 2012-02-28T17:13:00Z 2013-10-08T16:52:31Z The New Way to Learn English in Marrakech

I managed to make it out to Morocco briefly last semester while studying in London, and among all the sights, sounds, and smells there's one indelible image I can't seem to get off my mind. I'll just let the story speak for itself:

A friend and I were winding down from a long day of exploring the souks, and we ended up and getting wrapped up in conversation with two English-speaking guys -- who I later found out made money as tourist guides, getting referral fees every time they brought an American lured by his or her home language to try out a favored restaurant or riad. We followed them to a nearby bar of theirs to just sit down and chill, and I noticed two of their friends on a padded bench, disinterested in the beautiful evening action around them and wrapped in a smartphone screen.

 

The main guy was looking down into his Samsung smartphone running Android, and the ubiquitous American top 10 pop song "Party Rock Anthem" by LMFAO was blasting from his phone. It seemed a little strange, because the music at these steamy Moroccan bars was all traditional and atmospheric, and the most American music I had heard on the trip was blasting out of used electronics stores. "Party Rock Anthem" didn't exactly fit within the ambiance.

But then I noticed his friend, a slightly lighter-skinned young man with curly hair but a similar leather jacket on, lean over and jab at the screen with his index finger sequentially in time with the beat. The video wasn't actually a music video, it was just images of the song's lyrics. The main watcher was trying to follow along. He already knew the lyrics from hearing the song dozens of times, but he matched sounds with the words he was seeing on screen. 

 

His friend spouted words of encouragement during the breaks in the song. First in Moroccan Arabic, but after he noticed I was watching intently he switched over to English: this apparently was how he himself learned English over the past year. And knowing English fluently was a major life upgrade for him. Now he was dating a Moroccan girl who was leaving to study and work in Canada. And he was able to converse flawlessly with tourists, leading to a new income source as a street guide.

 

The first lesson is one to app developers who want their new product to change the world in some material way: teaching English to Moroccans with an android app is a noble goal, but you really need to know (and might be surprised by) how people are solving the pressing need today. In this case it was something I would have never expected -- these young guys were literally learning through the YouTube app on their smartphones by following along with lyrics videos. Nothing can replace venturing out into the field and figuring out what users actually want.

 

The second takeaway is just pure amazement. I'm so surprised that people are using technology this way, and that Moroccan twenty-somethings are streaming American music videos on tiny handheld devices that almost all of them possess. And surprisingly, many of the guys we met didn't just have one mobile phone: they had two, three, or even more, with a whole suite of different SIM cards from different providers to save dirhams. The classy bros in LMFAO might be enabled more to help teach eager young Moroccan men than Khan Academy, Rosetta Stone, or even their own government. And that is a true revolution in education.

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tag:blog.ajaym.com,2013:Post/423690 2012-02-27T17:29:00Z 2013-10-08T16:52:31Z Why thinking about women changes international relations theory

 

On November 30th last year, Republican presidential candidate Herman Cain unveiled this crude image as part of his “vision for foreign policy and national security” on hermancain.com. Coming from a businessman who boasts his disregard for the “president of Ubeki-beki-beki-beki-stan-stan,” this graphic based on a map of worldwide Facebook connections might not be a surprise. But my first inclination upon seeing this map was toward realism and interstate conflict in international relations. Cain states in his platform a desire to “re-examine [the US’s] role within the UN,” and takes a decidedly state-centric view of the world—labeling certain countries as “dangers” and others as “friends.” Cain is a silly man, but these views hint at grander ignorance of international relations theory in the most powerful nation in the world; and by extension, a possibly graver ideological situation in developing regions and extremist-prone states. It's dangerous that discussions of which country to attack or befriend are often ideologically-driven.

 

How did we get in such a bad place? The study of IR has existed as a formal academic discipline since 1918, and isn't as well-formed as other social sciences like economics or psychology. But most interestingly and possibly importantly, it's been evident for a while that gender is deeply embedded in international politics. States are mostly made in the image of Man, and not necessarily Woman. They seek power and growth, are aggressive, and strive for independence beyond rational means. And once you start digging, it goes all the way down. 

 

For a fitting parable on the power of gender in global institutions, one must look no further than Iceland’s collapse four years ago in 2008. Starting in 2003, the previously miniscule fishing nation underwent “the most rapid expansion of a banking system in the history of mankind,” and catapulted to No. 1 in the United Nations’ 2008 Human Development Index before culminating in the now-infamous unprecedented spectacular bankruptcy of the tiny island state. What led a well-adjusted, well-educated, and historically rational populace with no previous experience in finance to create a debt crisis at 850 percent of G.D.P. and start blowing up their Range Rovers for the insurance money? The answer can be found in the predominantly young business-schooled males who moved from studying fishing economics to the Black-Scholes option-pricing model, and whose eyes became bigger than their stomachs from examples of Wall Street excess. After Icelandic nationals placed two women in charge of the largest nationalized banks, a government minister was quoted as saying: “Now the women are taking over. It’s typical, the men make the mess and the women come in to clean it up.”

 

We only measure a society's progress by resources and production. Materialism is the exclusive emphasis in politics and economics, and men in society generally control production, work, exchange, and distribution. History, and therefore international relations study, is centered around these same metrics -- as Foucault argued, history simply exposes "the endlessly repeated play of dominations."

 

But sometimes, we can learn a lot more by focusing around social issues rather than material growth. Instead of focusing on war itself, Katharine Moon interviewed Korean prostitutes serving American soldiers during the Korean War. As the South Korean government undertook a policy of policing sexual health and work conduct of prostitutes, military prostitution interacted with “US-Korean security policy at the highest level.” What will be learned by "finding the woman" always will be significant.

 

It's not something I ever thought about before. But now, when I read something about history or current world politics events, I can't help but try to follow the motivations. If you look at assumptions held in articles about conflict, religious extremism, and war -- they're all centered around the male perspective. By pure definition, half of us humans are women. If you don't consider how the women of the world are faring in any particular foreign policy decision, you're making a huge myopic mistake. And once you peel back the layers, it becomes obvious how many of our thoughts on international politics are based in purely male-centric bounds.

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tag:blog.ajaym.com,2013:Post/423691 2011-08-02T17:24:37Z 2013-10-08T16:52:31Z The five stages of fads: learning from music history

While reading Listen to This -- a great collection of essays about music by New Yorker writer Alex Ross -- one passage in particular struck me as prescient and vibrant. It stayed on my mind.

Ross breaks down popular adoption of musical genres into five clear stages: youth rebellion, bourgeois pomp, modern rebellion, avant-garde, and finally, retrenchment. It explains music perfectly, but I think it can be applied across the board. What about action movies, video games, or political views? 

 

I love interesting categorizations, so I thought I'd share this. I'll let Ross take it from here:

All music becomes classical music in the end. Reading the histories of other genres, I often get a funny sense of déjà vu. The story of jazz, for example, seems to recapitulate classical history at high speed. First, the youth-rebellion period:Satchmo and the Duke and Bix and Jelly Roll teach a generation to lose itself in the music. Secord, the era of bourgeois pomp: the high-class swing band parallels the Romantic orchestra. Stage 3: artists rebel against the bourgeois image, echoing the classical modernist revolution, sometimes by direct citation (Charlie Parker works the opening notes of The Rite of Spring into "Salt Peanuts"). Stage 4: free jazz marks the point at which the vanguard loses touch with the masses and becomes a self-contained avant-garde. Stage 5: a period of retrenchment. Wynton Marsalis's attempt to launch a traditionalist jazz revival parallels the neo-Romantic music of many late-twentieth-century composers. But this effor comes too late to restore the art to the popular mainstream.

The same progression worms its way through rock and roll. What were my hyper-educated punk-rock friends but Stage 3 high moderninists, rebelling against the bloarted Romanticism of Stage 2 stadium rock? In the first years of the new century there was a lot of Stage 5 neoclassicism going on in what remaind of rock. The Strokes, the Hives, the Vines, the Stills, the Thrills, the White Stripes, and various other bands harked back to the some lost pure moment of the sixties or seventies. Many used old instruments, old amplifiers, old soundboards. One rocker was quoted as saying, "I intentionally won't use something I haven't heard before." A White Stripes record carried this Luddite notice: "No computers were used during the recording, mixing, or mastering of this record."

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tag:blog.ajaym.com,2013:Post/423692 2011-07-29T05:42:00Z 2013-10-08T16:52:31Z Seattle local politicians do crazy stuff at Candidate Survivor

That was Seattle City Councilman Tim Burgess remixing Wiz Khalifa's "Black and Yellow" at last night's Candidate Survivor event. And it wasn't even the most ridiculous thing at the quasi-political event.

 

If you ever wanted to see a bunch of old part-time politicans proclaiming their support for marijuana legalization and rapping in Japanese, Candidate Survivor was crafted for you. It's organized by the great organization Washington Bus (who I've been volunteering with at the Capitol Hill Block Party and elsewhere) and Seattle stalwart indie newspaper The Stranger. It was essentially a debate, talent show, and popularity contest all rolled into one. Skinny dipping was admitted to, cookies were made and thrown out on stage, and 60+ year old councilpeople talked about sexting and danced around to disco music.

 

The pictures on the "Hella Bus" blog are great, so check them out. And man, this city council is refreshingly liberal. When there's 0/20 people on stage who are against same sex marriage, and our mayor is actively advocating marijuana legalization, I'm glad to be living in Seattle. The biggest arguments were about tunnels and trains -- they were functional and economic in nature, rather than emotional or partisan. I was happy to see the different breeds of progressive, rarely noticed in national politics.

Other cities should learn from Candidate Survivor and lighten things up. The humor and playful competition make our political system feel in touch, active, and actually likeable. We need more of that.

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tag:blog.ajaym.com,2013:Post/423693 2011-07-16T13:00:00Z 2013-10-08T16:52:31Z What if the New York Times went out of business?

I just came back from watching Page One: Inside the New York Times, a new doc about our nation's "paper of record." The narrative mostly stayed out of any posturing, except for setting up the Times as a public institution by delving into history through the Pentagon Papers, Watergate, etc. Fortunately, it was mostly fly-on-the-wall; watching real journalists argue about Twitter, fret over unclear messages from Washington, and ship off to Iraq. 

 

As a younger media consumer, I'm not so into the whole David Carr narrative that everyone seems to focus on. He's hilarious and has a great story behind him, but the environment surrounding the Times was much more interesting to me -- it's how my generation knows and understands news. The scenes in the Gawker offices interviewing Nick Denton were emblematic of that: I recognized all the desks (and especially the "big board") from interning there a few months ago. The short (5min) interlude at SXSW also hit home -- I spotted Ev from Twitter and Dennis from Foursquare. Although they had one or two lines in the film, to younger media consumers like me they are the central movers and shakers in the story that Page One is attempting to tell. Through the lens of the Times, the film takes a flawed perspective on modern media.

 

For example, the film spent a ton of time with two tough issues: the Times coping with Wikileaks and also breaking the news of the Tribune Company going out of business. Sure, I liked Carr exposing the sexual harrassment and gross mismanagement at the Tribune with an air of NYC superiority, but it's stuff we've seen before and understand. The reason the Times is in such dire straits is because they're arguably too rigid and old to deal with stuff we haven't seen before, and don't understand, like dealing with renegade justice-dealer Julian Assange. Even the young, social media-savvy Brian Stelter couldn't decide whether to deal with Wikileaks as a source or a fellow publisher -- these are the rough areas that the Times has to solve in an age of increasingly open information.

 

Inter-media gossip and intrigue is interesting, but the grand trends of the internet, openness, and audiences being used to getting content for free aren't going away. The movie touched on them and tried to address them, but viewed it through the old world lens of the Times. Sure, they got Clay Shirky as a talking head, but it felt as if viewpoints like his were an afterthought. I hope the Times survives, but after seeing Page One, I'm not so sure it deserves to. 

 

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tag:blog.ajaym.com,2013:Post/423694 2011-07-06T10:20:00Z 2013-10-08T16:52:31Z Google's return to fun

Apologies for the sporadic posting. More posts are definitely coming soon, hopefully with some kind of regularity.

 

Everyone is falling back in love with the big G, with good reason.

Attribute it to the sweet "circles" UI in Google+, the new (hidden-for-now) Gmail design, the massive design change rollouts, or any number of specific visual/UX tweaks they've been pushing out at an unprecedented rate. More than anything else, I think it's evidence of a welcome return of joy and whimsy back to Google products. With Larry Page's CEO promotion earlier this year, Google is returning to its fun nerd roots -- a change best seen through four small apps they've launched recently:


A Google a Day -- a scavenger hunt acted out through Google search. 

Beat the Boot -- a ridiculously fun 1 minute game promoting the Chromebook's quick boot speed. 

Nexus Contraptions -- a puzzle game (great time-waster) promoting their new phone. 

What do you love? -- type in a search term, and you'll see how it's interpreted by all of Google's services.

 

I love this, and I think it's where the extreme popularity and worldwide love of Google's brand comes from. They have always been, and also only hire, interesting geeks that make cool stuff to change the world. That's who Larry and Sergey are, and now that Larry's more formally in charge, these moves and experiments make sense.

None of these apps have been widely promoted, but they're a return to form. And in a time of heavy competition from Facebook and Apple, these innocuous, quirky traits will be how Google keeps its cultural approach and succeeds.

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tag:blog.ajaym.com,2013:Post/423695 2011-03-14T18:05:00Z 2013-10-08T16:52:31Z Where My Friends Be goes crazy viral

Wesley, Dan, and my latest project has eclipsed everything else we've done over these past few months: Where My Friends Be?

The growth and press have been ridiculously exciting. As I write this, we have 30,000+ registered users and 3.25 million+ friends "mapped."

Here's my attempt to catalog all that's been written about us:

Hopefully this is just the beginning!

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tag:blog.ajaym.com,2013:Post/423697 2010-12-10T01:41:00Z 2013-10-08T16:52:31Z Neon Indian @ Brooklyn Bowl

As I mentioned in the last post, I saw Neon Indian a few weeks ago. I had seen them over the summer at Bonnaroo, and they were great both times. Their live show has a much more intense vibe than their chill, relaxed album. I'm sure that Brooklyn Bowl being an amazing venue also played a role.

Because I was really close, here's a cool video. As you can see, they're very psychedelic. The guitarist had an actual LCD screen on his stratocaster:

As a bonus, here's an awesome BRAHMS remix of my favorite Neon Indian song, "Psychic Chasms." Listen:

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tag:blog.ajaym.com,2013:Post/423698 2010-11-20T21:37:00Z 2013-10-08T16:52:31Z Three young excellent bands I lucked into seeing

A couple weeks ago, I went to a Todd P.-organized concert deep in Brooklyn. It ended up being shut down by the cops, which was a surreal experience in itself, but I had a chance to get introduced to the Smith Westerns. They're from Chicago, really young, and have a knack for catchy melodies.

 

I saw The Drums and Surfer Blood at Webster Hall during the CMJ Music Festival, and their opener happened to be some guys from Arizona/California called The Young Friends. I didn't make much of them at the time--they probably aren't much older than me. But I got their album (you can stream it here) and it's great. I actually ran into them outside this Trouble & Bass showcase I went to! That was pretty absurd.

 

Lastly, the openers for Neon Indian at Brooklyn Bowl were these guys called Prince Rama. Apparently they grew up in a Hare Krishna tribe and now make drone electro worship music? Very trippy but interesting. Some of these prayers and melodies I actually remember my grandmother singing to me when I was a child, which makes it doubly weird for me.

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tag:blog.ajaym.com,2013:Post/423699 2010-11-20T21:35:33Z 2013-10-08T16:52:31Z Pushing things forward

I have some interesting videos to share with you:

First, a man in India that is truly the master of his craft. That craft is perfectly throwing parotas like a disc.

 

Next, the future of live electronic music. I downloaded Glasser's album a few months ago, and it's a sublime little experiment in sparse electro-pop. My jaw dropped when I saw how she performs it live:

 

Here's the classic piece 4'33 by John Cage being perfomed by an orchestra. It's famous as an avant-garde composition because it consists purely of silence. The sound of the environment surrounds the listeners, and each one perceives it differently.

 

David Lynch on product placement. Hilarious.

 

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tag:blog.ajaym.com,2013:Post/423700 2010-11-20T20:57:00Z 2013-10-08T16:52:31Z Tame Impala @ Bowery Ballroom

These guys from Perth are the coolest psychedelic vintage band imaginable. They played an amazing show last night. Kevin Parker multi-tracked his vocals, got the coolest delay/reverb sounds out of his guitar, and jammed on "Half Full Glass of Wine" to finish it off. And the crazy spinning green light was hooked up to his amp, resulting in some weird sound-wave visuals. Awesome videos:

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tag:blog.ajaym.com,2013:Post/423701 2010-11-02T02:34:00Z 2013-10-08T16:52:31Z Twitter = Consumer Empowerment

A couple Fridays ago was the #Offline Festival hosted by Pitchfork at Brooklyn Bowl (awesome venue). I had two tickets but couldn't go because my parents were in town. I also didn't realize it was 21+, and I decided to take that angle when trying to get a refund for that $20 I never picked up from will call. The festival wasn't sold out or anything, and I started the e-mail thread before the concert, so I felt I might as well just go all out for the refund by e-mailing the ticket provider (which is what the Brooklyn Bowl guy advised me to do.) Anyways, here's the interesting thread that followed. I was quite forceful. Commentary in italics.

From: ajayumehta@gmail.com

To: customersupport@ticketfly.com

Subject: #Offline Festival Ticket Refund

Hi,

I bought two tickets to the Offline festival in Brooklyn today not realizing that it was a 21+ event. Unfortunately, I'm 18. My tickets would still be at Will Call.

Is there any way I can get a full or partial refund for the tickets? It is fine if you need to keep the service charge or whatever.

Thank you so much,

Ajay

 

From: customersupport@ticketfly.com
To: ajayumehta@gmail.com
Subject: Re: #Offline Festival Ticket Refund
Thanks for using Ticketfly! I am looking into your situation and will get back to you as soon as I have an answer for your request.

Thank You,

---
Carla Deasy
Ticketfly Customer Support

A few hours later, Carla emailed me back saying: 

Hi Ajay, 

Your refund request has been denied as the age limitations were posted on the website where you purchased the tickets. 
---
Carla Deasy

So I decide to get a bit indignant:

From: ajayumehta@gmail.com
To: customersupport@ticketfly.com

I don't think the age restrictions were stated clearly. Also, I never picked up the tickets. 
As I said, you can hold on to the service charge. Honestly, that last message was awful customer service. You should know to never be so curt, rude, and unhelpful. Hopefully you can help me out in this matter, or I will bring it up with both the venue and your supervisor.
Thank you for your prompt response,
Ajay

They wait a few days to respond, then I get this in my inbox:

From: customersupport@ticketfly.com
To: ajayumehta@gmail.com

Hello Ajay,

My name is Jamal Mahone and I am the Customer Support Supervisor for Ticketfly. I was made aware of your exchange with Carla Deasy, the Customer Support representative who handled your case. I wanted to let you know that we sincerely regret the brevity of the response. Although I assure you that we did our best to make the case for the refund, the actual response was not the level of customer service that we pride ourselves on here at Ticketfly. In your particular situation, we do have a firm all sales are final policy. The fact is that the show was 21 and over as most shows at the Brooklyn Bowl are. This was listed on the purchase page as a result an exception could not be made. As near as I can tell you were a first time customer and to have this be your first and only experience with Ticketfly is truly unfortunate. My hope is that in the future when you have the opportunity to purchase tickets through Ticketfly, it will not be met with reluctance and it will be a positive experience.

-- 
Jamal Mahone
Ticketfly Customer Support Supervisor

 

That's not bad customer service. But I decided I was still right, and I sent off one more self-righteous email - after checking to see if Ticketfly had a twitter. They do.

From: ajayumehta@gmail.com
To: customersupport@ticketfly.com

Thanks for the reply Jamal. 
You mention that most shows at the Brooklyn Bowl are 21+ so it should be understood that I wouldn't get a refund, but I actually emailed the Brooklyn Bowl customer service first and this is what Noah, one of their promoters, said: "For any orders that were processed online, you can call or shoot an email to Ticketfly's customer service for refunds.  They can be reached at (877) 435-9849 or customersupport@ticketfly.com.  If you explain your dilemma to them, they should be able to refund your ticket.  If you have any additional questions, feel free to hit me back." You can be assured that I will contact him again soon about this experience.
It's an unfortunate decision, so I've decided to post about it on Twitter. Here's the link: 

You might have gotten this $20, but that's the last you're getting from me. It's not about the money, it's about the principle of it. 

Ajay

About an hour after I sent that email (and this is days after the concert), I got receipt of a full refund of the tickets and service charge, which I didn't even ask for. It's scary, but also really cool, to think about how much power the Internet gives us that we never had before over companies. But we should use it wisely...
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tag:blog.ajaym.com,2013:Post/423702 2010-09-29T03:15:00Z 2013-10-08T16:52:31Z Text messages from my mother

The following post -- partially inspired by a bit Sarah Silverman did when I saw her at the Brooklyn Book Festival a few weeks ago -- contains direct transcripts of text conversations with my mom. Nothing has been altered.

Sona is an associate professor at the University of Washington and a psychiatrist at the Veteran's Affairs hospital in Seattle. She's on the left in this picture:

Bonus coda from my Grandmother at the end. Hopefully this isn't too dry to work in text format. 

*****

Mom: How is your day?

Me: my day is good! sorry I haven't returned your calls yet

Mom: No worries . Are you doing     Ok? Was your weekend busy?

Me: I am doing great and my weekend was exciting!

Mom: Wonderful. We'll connect later as I am at work and seeing patients

*****

Mom: How are you feeling?

Me: good... you?

Mom: good? I just found out I got a 5000 dollar raise.

*****

Mom: How is your day?

Me: good! how is yours?

Mom: Good? When is the concert?

Me: I think it's in a few hours

Mom: Ok cool have fun and be safe

Me: I will! how are things going at home?

Mom: Things are fine. Work has been very busy. I have been getting recertified for ect and done 15 treatments with rewarding results.

Me: awesome what is ect?

Mom: Electroconvulsive therapy (electroshock) treatment under anesthesia

Me: oh wow... isn't that the thing that poets and artists in the 50's were against? they tried to use it to cure homosexuality and stuff? 

Mom: There is a lot of media misperception about it... but I have seen how it saves lives. I'll tell you all about it.

*****

Mom: sfghfxhxggfgtxfxchbhthshdjfhxvxhsdbxchchgbbbvvxjhdxgvhfhhdttfhgshxcgntrsd. Bxsfdv cv b fv

Mom: Sorry. Bye.

*****

Mom: How is your day?

Me: great! went to the us open

Mom: Wow it must have been exciting

Me: it was! how are things at home?

Mom: Good. Ari started school today. He is very excited to have a male teacher. He seems very sincere and approachable. How are things in the dorm. It is cold here. I had to wear my winter coat to work this am.

*****

Mom: We are staying for lunch. Shall I have someone pick you up

Me: no it's not a big deal. I'm going to take a nap.

Mom: Ok. Let me know because we can pick you up or after lunch we will be going back home.

Mom: There is a microwave to heat up some food.

Mom: Did the gang find you?

Mom: Did you buy food for lunch or can I bring some?

Me: wokr up late so i'm not too hungry

Mom: The cleaning lady is coming at 930 but I asked her not to do your room

Mom: Do you want me to make a hair cut appointment?

Mom: Did you see the gang?

Me: yeah

*****

Mom: How was the dentist visit?

Me: it went well! he said my teeth are great!

Mom: Great. What are you doing?

Me: just at home. he said I probably don't need to go every six months as there's nothing wrong with my teeth

Mom: Ok. If that is what he said then it's ok. Do you feel that your teeth are cleaner.

*****

Mom: Can I pick you up soon?

Me. why's that? it's a grad party at Drew's house.

Mom: I can come to socialize with the parents?

Me: you can but you don't need to!

Mom: Ok let me know the address and we can plan to be there later.

Me: sure the address is --------- [new hampshire]

Mom: Can we come by 6:10 or so and socialize a bit. We really want to.

Me: sure. who is coming?

Mom: All of us.

Mom: Just kidding.

Mom: Between you and me is it ok if Vipul comes with me?

*****

Grandma: Hi how r      you?

Me: I am good! you've learned how to text?

Grandma: You r my 1st   VICTIM  .LOVE  you

Me: love you too!

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tag:blog.ajaym.com,2013:Post/423703 2010-08-12T17:45:00Z 2018-01-15T11:05:22Z Angelheaded hipsters burning for the ancient heavenly connection to the starry dynamo in the machinery of night

So Allen Ginsberg, literary hero to several generations, will be portrayed by James Franco (here's a crazy profile worth reading) in the surrealistic forthcoming adaption of Howl, my favorite poem. Here he is:

In honor of Ginsberg's most iconic work becoming a trippy indie film, here's the imitation long-form poem I had to write last year for class. It was very fun to write. I still like it! There are some twisted, interesting messages in there, but don't take it too seriously. Like Howl I tried to go down into depraved depths and then come back with an infinite optimism. Check it out:

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tag:blog.ajaym.com,2013:Post/423704 2010-08-11T20:15:00Z 2013-10-08T16:52:31Z Imagepalooza

Lollapalooza 2010 was fantastic. Highlights: Dirty Projectors singing "When the World Comes to an End" in their encore, Erykah Badu's ridiculously good funk/soul band, and The Strokes' first U.S. performance in five years (I've wanted to see them live since Room on Fire came out in 2003).

I'm not going to write something up because I'd either belabor it to a pulp or go for a clean, dumb synthesis. So I'll just post a few phone images I liked. Bonus list/video after the pictures!

Lots of bonuses ahead. Click on my friend:

Here are sweet clips of The Strokes and Dirty Projectors doing their thing:

And just for kicks, here's my current reading/movie list. Thanks to Half-Price Books for being the best store ever.

  • Franny and Zooey by J.D. Salinger -- makes me love the Royal Tenenbaums even more
  • Y Tu Mama Tambien -- sex-crazed mexicans + Kerouac-style road trip
  • Synecdoche, New York -- so intricate it's confused. Also heartbreaking. Watched because Charlie Kaufman wrote Eternal Sunshine.
  • Jackie Brown -- Quentin's overlooked gem. Best music of all his films.
  • Everything is Illuminated by Jonathan Safran Foer -- completely destroyed me emotionally on the plane ride. But also very funny.
  • The Brief Wondrous Life of Oscar Wao by Junot Diaz -- also hilarious and very sad. Both Foer and Diaz will be at NYU next year so hopefully I'll meet them!
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    tag:blog.ajaym.com,2013:Post/423705 2010-07-30T19:30:00Z 2013-10-08T16:52:31Z Now here's a funky introduction of how nice I am

    Tell your mother, tell your father, send a telegram.

    I'm a hip-hop amateur (or novice or rookie) -- when kids were blasting "Jesus Walks" I was listening to The Strokes and stuff. But lately (partly provoked by seeing Nas & Jay Z at Bonnaroo), I've been flipping through the hallowed halls of rap: Reasonable Doubt, Illmatic, etc.

    So far my favorite is Tribe. The upright-bass lines and the jazz horns were initially what set them apart, but Q-Tip and Phife also just have really soothing voices. Rhymes just roll off their tongues through Midnight Marauders. The repeating three-bar phrase in "Electric Relaxation" is nontraditional and trance-like. They make it seem really easy, which I like a lot more than the boasting-rap of Kanye, Weezy et al.  

    Here's "Steve Biko (Stir It Up)" & "Luck of Lucien":

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    tag:blog.ajaym.com,2013:Post/423679 2010-07-26T04:10:00Z 2013-10-08T16:52:31Z Capital C for Capitol Hill

    Recounting my weekend at the block party in short:

    • Friday was sold out, so I was there early but gave up all hope of seeing Yeasayer and went home. But later... a friend gave us a used ticket and we snuck in right as MGMT was going on - who would expect the traditional ticket swap to work so well? Alternative newspapers should rethink organizing music festivals. After seeing them I played around in Cal Anderson.
    • There were no tickets to be had for Saturday either... so we stood at Shell and listened to a bit of Atmosphere. Then a savior came along and we followed him by running up a strange staircase in a Matrix-y office building, leaped up to a small roof, and climbed a few fire escape ladders on the sides of buildings to get up to an ridiculously awesome surface. One of the scariest things ever. Luckily getting down was easier. Played around in Cal Anderson again and made an enormous circle.
    • Day three: I had tickets! Or at least a legitimate way to get in by volunteering for the Washington Bus and registering young people to vote. I did that for a few hours and then met friends and watched Real Estate & Blue Scholars. Was going to go on stage right before Dead Weather to throw out t-shirts and was stopped by no other than Jack White & his people. Still love him. Tough love. 

    So I went all three days and never bought a ticket! That was nice. It made for a very interesting weekend, and the volunteering was sweet; I might try to be a fellow with them next summer. Thanks to Stephen B for that one.

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    tag:blog.ajaym.com,2013:Post/423680 2010-07-20T21:44:14Z 2013-10-08T16:52:31Z New York Is Killing Him

    Gil Scott-Heron New York

    Here's one of my poet-turned-singer heroes singing about the place I happen to be going to college next year. Gil's very old now, but he's still got it - especially with a strangely modern beat like this. Listen:

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    tag:blog.ajaym.com,2013:Post/423681 2010-07-20T17:37:00Z 2013-10-08T16:52:31Z From Arular to Z

    M.I.A. Meds and Feds

    M.I.A's latest album /\/\/\Y/\ has found me revisiting all her old stuff I loved. She's the best. I've seen all the criticism from the New York Times and others attacking the validity of her freedom fighter-supporting propositions, but her music still has immense value to me: I'm not about to go protest with the Tamil Tigers but her outward representation of the strange cultural ties that still hang to a very westernized child of immigrants resonate. I'm Indian and American, and sometimes it causes friction! That's what she's about! 

    This track is sweet, it's Maya collaborating with the guy from Sleigh Bells - who also happen to be on her N.E.E.T. record label. You can tell by the guitars and loud drum machines that sound as if they're about to break your speakers no matter what volume it's at. Listen to it:

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    tag:blog.ajaym.com,2013:Post/423682 2010-07-02T16:55:00Z 2013-10-08T16:52:31Z Good vibrations from Tame Impala & Caribou

    "Lucidity" by Tame Impala - It's like John Lennon singing on a Pink Floyd song or something. Vintage!

    "Kaili" by Caribou - Dan Snaith has a PhD in Math and still just plays indie music. What a strange career decision.

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    tag:blog.ajaym.com,2013:Post/423683 2010-07-01T03:59:00Z 2013-10-08T16:52:31Z Dirty Projectors + Björk: "When the World Comes to an End"

    Absolutely beautiful stuff from Dave Longstreth helped out by the famed Icelandic singer:

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    tag:blog.ajaym.com,2013:Post/423684 2010-06-29T21:35:00Z 2013-10-08T16:52:31Z Slate reaffirms that agnosticism is far cooler than atheism

    Great article in which Ron Rosenbaum flies from Huxley to James Brown and offers a compelling argument for non-agnostics:

    Why has agnosticism fallen out of favor? New Atheism offers the glamour of fraudulent rebelliousness, while agnosticism has only the less eye-catching attractions of humility. The willingness to say "I don't know" is less attention-getting than "I know, I know. I know it all."

    http://www.slate.com/id/2258484/

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    tag:blog.ajaym.com,2013:Post/423687 2010-06-29T21:06:15Z 2013-10-08T16:52:31Z A watercolor painting made at a friend's house

    It was a team effort.

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